- Mildew on the exterior; So what? I haven't pressure washed the outside in a while. What's next? Cancellation due to weeds in my flower beds?
- A rain gutter down spout was out of place. Seriously? If you have been in Florida long, we do have these heavy rain storms that sometimes can knock loose down spouts out of place. I've been trying to figure out a good way to keep them in place short of permanently gluing them.
- Missing pool deck screen. What? I challenge you to come back out and find a missing piece. What the mentally challenged insurance inspector mistook as missing screen was an open door.
- Cracks in my pool deck. If cracks create a risk, then all my neighbors need theirs cancelled too because everyones driveway has a crack it in as well. Besides, houses settle over time which results in cracks. It is inevitable.
Not to mention their inspector trespassed on my property without my knowledge or permission. What if that person got injured? Would I liable for the injuries?
And thanks for the chance to rectify the problems, oh that's right, you didn't give me a chance. What a joke! Well, if this is how they treat their customers during good times, then I'm glad to be a former customer. I get the impression that they just wanted to find some excuse to cancel the policy. If anyone is looking for home owners insurance, I recommend looking elsewhere. It just isn't worth the hassle to choose Tower Hill Insurance.
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